Carpet Cleaning Guarantee in Upland

Carpet Cleaning BenefitsGuarantees and warranties are easy to write out, but a challenge to actually follow. Many carpet cleaning companies will present you with a guarantee and fail to live up to it. Our team of IICRC (Institute of Inspection, Cleaning, and Restoration Certification) educated technicians are completely dedicated to making sure your every expectation is at least met, if not exceeded. We stand by our work because we offer the best carpet cleaning guarantee in Upland.  Our expert technicians will clean or restore your carpets to the best of their ability. Our guarantee is that you’ll be satisfied with our services, our demeanor, our knowledge, and our customer service. This isn’t just a guarantee on a website or on paper, it’s a guarantee that we’ll bring to your door.

We promise to give you the best carpet cleaning experience that’s possible, and we’ll start by promptly arriving at your home. We understand that everyone has a schedule to follow, so we’ll get to your home or office right on the dot or earlier. From there we will examine your particular situation and gauge what we need to do to get your carpets/upholstery/hardwood floors/tile and grout cleaned or restored. We’ll even tell you about the process before we start, so you know exactly what we’re doing before we do it. If you want us to pay attention to particular areas, we’ll add that to our game plan and attend to them accordingly.

Unlike other carpet cleaning companies, we promise that we will only advise you on what needs to be cleaned, and not try to up-sell any unnecessary services. We know how bothersome that can be, so we’ll only make recommendations for services that you need. Other companies will try to milk you for every penny your worth, but we pride ourselves in being an honest, trustworthy company and we’ll never put a blemish on that record. We’ll tell you what services you need, but you make the final call on what services you want from us.

True Satisfaction guaranteed:

The best: it’s what we strive for, it’s what we deliver, it’s what we use, and it’s what we are. The Made EZ team is made up of proud, helpful workers that only know how to perform at the highest level, as the highest level is our standard. Our staff of technicians is a family, and we consider our clients our extended family.

If you are not satisfied with our work for any reason, please let us know, and we’ll be happy to re-clean any and all areas that you are not satisfied with! We understand that “the best” may vary from client to client, so if you think we under-performed in a certain area, we’ll keep working until you’re happy with the results. We would like to leave the job knowing that you are impressed with our work, and we’ll keep at it until we know you’re satisfied. Remember, we’re not satisfied until you’re satisfied.

More than anything else, we want you to be thrilled with the results of our service.

The Made EZ Guarantee / Warranty:

In fact, we want to do everything possible to provide the best home service you’ve ever experienced! To back our commitment to outstanding service, every job we do comes with a 30-day guarantee. If you’re not satisfied with the Service you received and need us to return for any reason, we’ll be happy to come back and do anything we can to make you a super happy customer. A quick call is all it takes. No questions asked. We’ll schedule a time to come back and re-clean or retouch any area at no cost to you. We want you to be completely satisfied with our service, therefore we offer the best carpet cleaning guarantee in Upland. We’re not happy until you’re happy.

*Note: New spots, stains or re soiling not covered by 30 day guarantee. All sales are final. Permanent stains can not be guaranteed. No Cash Refunds No Exceptions.


All commercial and residential clients must make provisions for & assumes the cost of damages resulting from failure to move heavy furniture & appliances such as pianos, pool tables, refrigerators, safes, etc. Client must remove breakables & personal items of irreplaceable or high value from service area and, for safety, client agrees to notify Smart and its representatives of any special moving instructions for all items on premises such as broken or unstable furniture, etc.

Carpet drying time can vary widely due to density of your carpet, humidity & the degree of soil. To speed drying, minimize traffic on the carpet, ventilate the area as outside weather allows, (not during rain or hot/ humid days) & increase air circulation. Carpet drying time may vary from only 10 minutes under ideal conditions to 2 hrs in wet winter months. If Fabric Protection or Enzyme was applied post-cleaning, drying time may be lengthened but still should be dry in 2 hrs.

CAUTION – Walking from a wet/damp carpet onto a hard surface can be very slippery! Please put a rug or towel on hard surfaces as a reminder.